Customer Service

After Sales Service

With InnoLas, you can choose exactly the right hotline that best fits your needs.
You receive support by e-mail and telephone up to 24 / 7 / 365.

Service during business hours

Up to 30 minutes free of charge – € 190.00 / hour – German time (MEZ)

Service is needed
Monday to Friday

Step 1

How to reach us

You can reach us under the hotline telephone number from monday to friday.

Hotline
+49 89 8105 9168 – 1400

Step 2

Get your Service Ticket

Here you can choose exactly the right service hotline that best suits your needs. Get support by email and phone up to 24 hours, 7 days a week, 365 days a year.

Step 3

You get Service

We advise you with the best possible solution for your problem. We solve your problem!

Emergency Service

€ 300.00 / per case – € 3.49 / minute

Service is needed
Emergency Service

Step 1

How to reach us

You can reach us under the hotline telephone number from monday to friday.

Hotline
+49 89 9545 9899-0

Step 2

Get your Service Ticket

Here you can choose exactly the right service hotline that best suits your needs. Get support by email and phone up to 24 hours, 7 days a week, 365 days a year.

Step 3

You get confirmation

You will receive an individual confirmation with your problem and the appropriate solution in the whole overview.

Step 4

You get Service

We advise you with the best possible solution for your problem. We solve your problem!

*According to InnoLas price list and general terms and conditions (clause II.2).

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